COM-FORSA works with different delivery enterprises (DHL, ASIGNA, MRW, ENVIALIA AND GLOVO) for their national and international shipments.

MADRID CITY

PAACK SAME-DAY DELIVERY: from 5.90€* (excluding VAT)
This is a express service that we offer in Madrid capital. The shipment is ONLY made within 10km distance from the address of our central offices in Madrid.

*The price of express delivery will change depending on the number of kilometres:

0 – 5km – 5.90€ (excluding VAT)
5 – 10km – 6.50€ (excluding VAT)
10 – 15km – 10,50€ (excluding VAT)
15 – 20km – 16,50€ (excluding VAT)

For the use of this service, only payment by credit card or PayPal will be accepted, and the shipments will only be made during our business hours (M-F: 9.00h to 18.00h). Orders must be placed 2 hours before closing time.

If you select this shipping method, before finalising your order you will be able to see if the delivery address is within a 20km radius of your postcode and you will also be able to select the delivery time for your parcel.

ENVIALIA (24/48H): 3,50€ (excluding VAT)
FREE shipping for orders over 60€ excluding VAT.

PAACK (24H)*: 4,70€ (excluding VAT)
FREE shipping for orders over 80€ excluding VAT.
*GUARANTEED delivery within 24h and selection of time slot for delivery.

MRW: 4,50€ (excluding VAT)
FREE shipping for orders over 80€ excluding VAT.

SHIPPING COSTS FOR MAINLAND SPAIN AND PORTUGAL:

ENVIALIA: 4,00€ (excluding VAT)
FREE shipping for orders over 60€ excluding VAT.
*This service is not valid for shipments to PORTUGAL.

PAACK (24H)*: 4,70€ (excluding VAT)
FREE shipping for orders over 80€ excluding VAT.
*GUARANTEED delivery within 24h and selection of time slot for delivery.

MRW: 5,50€ (excluding VAT)
FREE shipping for orders over 90€ excluding VAT.

BALEARIC ISLANDS

MRW: 10,00€ (excluding VAT) SHIPPED BY AIR
FREE shipping for orders over 100€ excluding VAT.
SHIPPING COSTS EU

All deliveries to the European Union are made by the transport agency DHL. Due to the strong increases we are experiencing in recent months, our shipping policies have also undergone changes.

Shipments will be classified in 3 bands depending on the total amount of the purchase. In this way, in the intermediate band, the company will always assume an extra shipping cost to facilitate the purchase to our customers.

DUA EXEMPT COUNTRIES

Andorra DHL: 16,95€ (excluding VAT)
FREE shipping for orders over 180€ excluding VAT, customs costs are included in the shipping costs.

France, Belgium, Luxembourg, Germany, Italy, The Netherlands, Monaco, Vatican City DHL:

Orders up to 100€ (excl. VAT): 15.20€ (excl. VAT)
Orders between 101€ and 179€ (excl. VAT): 9.95€ (excl. VAT)
FREE shipping for orders over 180€ excluding VAT.
Austria, Denmark, Ireland, Greece, Finland, Sweden, Bulgaria, Cyprus, Croatia, Slovakia, Slovenia, Estonia, Hungary, Romania, Czech Republic, Latvia, Lithuania, Malta, Poland DHL.

Orders up to 100€ (excl. VAT): 15.96€ (excl. VAT)
Orders between 101€ and 179€ (excl. VAT): 9.95€ (excl. VAT)
FREE shipping for orders over 180€ excluding VAT.
COUNTRIES WITH DUA OBLIGATION
(the shipping cost already includes the DUA fee. DUA price 10€)

United Kingdom, Norway, Liechtenstein, San Marino, Albania, Bosnia - Herzegovina, Macedonia, Rep. of Montenegro, Serbia, Belarus, Iceland, Ukraine, Gibraltar DHL. 16,96 (excluding VAT)

Orders up to 150€ (excl. VAT): 31.70€ (excl. VAT)
Orders between 151€ and 299€ (excl. VAT): 19.95€ (excl. VAT)
FREE shipping for orders over 300€ excluding VAT.

REST OF THE WORLD COSTS

All deliveries to the rest of the world are made via DHL (the cost and customs clearance will have to be paid at destination).

UNITED STATES & CANADA DHL
The cost and customs clearance will have to be paid at destination.

Orders up to 150€ (excl. VAT): 30.93€ (excl. VAT)
Orders between 151€ and 349€ (excl. VAT): 19.95€ (excl. VAT)
FREE shipping for orders over 350€ excluding VAT.
Australia, Argentina, Bahamas, Barbados, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Grenada, Guadeloupe, Guatemala, Guyana, French Guiana, Honduras, Mexico, Martinique, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Uruguay, Venezuela DHL: 20,95€ (excluding VAT)
The cost and customs clearance will have to be paid at destination.

 

Orders up to 150€ (excl. VAT): 34.08€ (excl. VAT)
Orders between 151€ and 349€ (excl. VAT): 19.95€ (excl. VAT)
FREE shipping for orders over 350€ excluding VAT.
SHIPMENT CONDITIONS
The transport company will come a total of 2 times to deliver the package, in case of absence on both occasions the package will be sent to the nearest delegation to the postal code of shipment, having the customer to come to pick it up.
If you wish the parcel to be sent again, you will have to pay the shipping costs again so that the parcel can be re-delivered to the delivery address.
In the event that we contact the customer to report an incident and no communication with him for more than 3 days, the package will be returned to our facilities and the customer will have to pay the costs incurred.
With the exception of the transport company PAACK, where you can select the delivery time, the rest of the transport companies deliver throughout the day and on working days. If you need your order at a specific time, please select your delivery with PAACK, otherwise please note that you will always have to provide an address where the package can be received at any time.
If we have stock of all the products you order, you will be able to receive your order 24/48h (working days) after receiving an email with the tracking number and confirming that your order has been shipped.
Your order may leave our warehouse on the same day, depending on the time of the order and the volume of products ordered.
All shipments to the Canary Islands, Ceuta, Melilla, Switzerland and International will be sent by DHL and ASIGNA courier companies.
In the event that customs retains the package, the recipient will have to pay the handling costs. This condition is accepted at the time of purchase. In those cases in which the package has arrived at destination and the customer refuses the customs and handling payment, this amount will be deducted from the return of the product.
In no case Com-Forsa will be responsible for the payment of customs clearance or the taxes derived from them.

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